Privacy Policy

Effective Date: November 27, 2024

Grand Rising Behavioral Health ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website (https://www.grandrisingbehavioralhealth.com) or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when filling out forms on our website.
Non-Personal Information: IP address, browser type, and website usage data collected automatically.

How We Use Your Information

We use your information to:

Provide services or respond to inquiries.
Communicate with you via email, phone, or SMS.
Improve our website and services.

TCPA Compliance and Consent

By providing your phone number, you consent to receiving communications from Grand Rising Behavioral Health, including both voice and SMS messages.

SMS Communication Details

Consent to Receive SMS: By submitting your phone number, you agree to receive SMS messages from us related to appointments, services, and updates.
Frequency of SMS: SMS communication will be no more than 4-6 times per month, unless related to appointment and/or admissions information.
Standard Messaging Rates: Standard messaging and data rates may apply as per your carrier's terms.
Opt-Out: You can opt out of SMS communication at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us.

How We Protect Your Information

We implement industry-standard security measures to protect your information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may share your information with trusted third parties to facilitate our services. These third parties are obligated to protect your information in accordance with our privacy policy.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for communication at any time.

Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this privacy policy, please contact us at:
Grand Rising Behavioral Health
Email: info@grandrisingbehavioralhealth.com
Phone: (857) 408-5064